Privacy Policy

James Robson Architecture
Last updated: 16 October 2026
1. Introduction
James Robson Architecture (“I”, “me” or “my”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how I collect, use, store and protect your personal information when you visit my website, contact me about architectural services or otherwise communicate with me.
I handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who I Am
James Robson Architecture is a sole-trader architectural practice operated by James Robson.
For the purposes of applicable data protection legislation, I am responsible for deciding how and why your personal information is used.
If you have any questions about this Privacy Policy or how your information is handled, you can contact me at:
Email: jamesw.robson@gmail.com
Business address: [Insert the appropriate business address before publishing.]
3. What Information I Collect
I may collect and process the following personal information:

Contact information: your name, email address and telephone number.
Enquiry information: the contents of messages you submit through my website's contact form or send by email.
Project information: information you voluntarily provide when enquiring about architectural services, such as the nature of your project, its location, your requirements and relevant circumstances.

Please avoid sending sensitive personal information unless it is genuinely necessary for your enquiry.
I may also receive technical information about your visit to my website, such as your IP address, browser type and information collected through cookies or similar technologies, depending on the website's configuration.
4. How I Collect Your Information
I collect personal information when you:

Complete a contact form on my website.
Contact me directly by email or telephone.
Voluntarily provide information in connection with an architectural enquiry or project.
Visit my website, where technical information may be collected through hosting services or cookies.

5. How I Use Your Information
I use personal information only where there is a legitimate and lawful reason to do so. This may include:

Responding to enquiries and requests for information.
Discussing potential architectural projects and services.
Communicating with prospective or existing clients.
Preparing proposals, quotations and other information you request.
Providing agreed architectural services where an engagement is established.
Maintaining appropriate business records and complying with legal obligations.
Operating, maintaining and protecting my website.

I do not use your personal information to send unsolicited marketing emails or newsletters.
6. Legal Bases for Processing
Under UK GDPR, I must have a lawful basis for processing personal information. Depending on the circumstances, I may rely on the following bases:
Legitimate interests: To respond to general enquiries, communicate with prospective clients, manage my practice and maintain the security of my website, where these interests are not overridden by your rights and interests.
Steps taken before entering into a contract: Where you ask me to provide a quotation, discuss a potential commission or take steps towards entering into an agreement for architectural services.
Contractual necessity: Where processing is necessary to perform a contract with you.
Legal obligation: Where I need to retain or disclose information to comply with applicable legal or regulatory requirements.
The appropriate lawful basis depends on the purpose for which the information is being used.
7. How I Share Your Information
I do not sell your personal information.
I may share personal information with trusted third-party service providers where necessary to operate my website, communicate with you or provide my services.
These providers may include:

Wix: my website platform and hosting provider, which may process information submitted through the website and technical information needed to operate and secure it.
Email service providers: services used to receive, send and store correspondence.
Professional advisers or relevant authorities: where reasonably necessary for professional advice, legal compliance or the establishment, exercise or defence of legal claims.

I only share information where there is an appropriate reason to do so and take reasonable steps to ensure that it is handled securely.
If information needs to be shared with other professionals or project partners in connection with an architectural project, I will do so where appropriate and in accordance with applicable data protection requirements.
8. International Transfers
Some third-party service providers may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, I will take steps to ensure that any transfer is carried out in accordance with applicable data protection legislation, including using an appropriate transfer mechanism or safeguard where required.
The relevant providers, locations and safeguards should be confirmed against the services actually used by this website.
9. How Long I Keep Your Information
I retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, managing projects, maintaining business records and meeting legal obligations.
The retention period depends on the type of information and the circumstances. For example:

General enquiries: information will be retained for as long as reasonably necessary to respond to the enquiry and deal with any resulting follow-up.
Client and project records: information may be retained for the duration of the project and afterwards where needed for professional records, legal obligations or the handling of potential claims.
Financial and legal records: these will be retained for the applicable statutory or other appropriate retention period.

When personal information is no longer needed, I will take reasonable steps to delete it securely or otherwise dispose of it appropriately.
Specific retention periods should be established and applied in practice.
10. Cookies and Website Analytics
My website is hosted using Wix. Wix and any features or third-party services enabled on the website may use cookies or similar technologies.
Cookies may be used for essential website functionality, security and performance. Depending on the website's configuration, other cookies may be used for analytics or additional features.
I will provide appropriate information about the cookies used on the website and obtain consent before setting non-essential cookies where required by law.
You can manage cookies through the website's cookie settings, where available, and your browser settings. Blocking certain cookies may affect how the website functions.
Please refer to the website's cookie notice or cookie settings for further information about the specific cookies in use.
11. How I Protect Your Information
I take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, disclosure or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
If a personal data breach occurs, I will take appropriate steps in accordance with applicable legal requirements.
12. Your Data Protection Rights
Under applicable data protection law, you may have the right to:

Access: request a copy of the personal information I hold about you.
Rectification: request correction of inaccurate or incomplete information.
Erasure: request deletion of your personal information in circumstances where the law provides this right.
Restriction: request that the use of your information be restricted in certain circumstances.
Objection: object to certain processing, including processing based on legitimate interests.
Data portability: request a copy of certain information in a commonly used, machine-readable format where the legal conditions apply.
Withdraw consent: where processing is based on your consent, withdraw that consent at any time. This does not affect the lawfulness of processing carried out before withdrawal.

These rights are subject to applicable legal conditions and exemptions.
To exercise a right or ask a question about your information, email jamesw.robson@gmail.com.
I may need to verify your identity before responding to a request.
13. Complaints
If you have concerns about how I handle your personal information, please contact me first so that I can try to resolve the issue.
You also have the right to complain to the UK's Information Commissioner's Office (ICO):
Website: https://ico.org.uk/make-a-complaint/
Website: https://ico.org.uk/
14. Third-Party Websites
My website may contain links to external websites or services. If you follow a link to another website, that website will have its own privacy practices and policies.
I am not responsible for the privacy practices of third-party websites. I recommend reviewing their privacy policies before providing them with personal information.
15. Children's Privacy
My website and architectural services are not specifically directed at children. If personal information relating to a child is provided to me in connection with an enquiry or project, I will handle it in accordance with applicable data protection requirements.
16. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes in my business, website, service providers or legal obligations.
The latest version will be published on this page, with the updated date shown at the top.
17. Contact
If you have any questions about this Privacy Policy or the handling of your personal information, please contact:
James Robson Architecture
Email: jamesw.robson@gmail.com
Address: [Insert the appropriate business address before publishing.]

Privacy Policy

​

Contact information: your name, email address and telephone number.

Enquiry information: the contents of messages you submit through my website's contact form or send by email.

Project information: information you voluntarily provide when enquiring about architectural services, such as the nature of your project, its location, your requirements and relevant circumstances.

Complete a contact form on my website.

Contact me directly by email or telephone.

Voluntarily provide information in connection with an architectural enquiry or project.

Visit my website, where technical information may be collected through hosting services or cookies.

5. How I Use Your Information I use personal information only where there is a legitimate and lawful reason to do so. This may include:

Responding to enquiries and requests for information.

Discussing potential architectural projects and services.

Communicating with prospective or existing clients.

Preparing proposals, quotations and other information you request.

Providing agreed architectural services where an engagement is established.

Maintaining appropriate business records and complying with legal obligations.

Operating, maintaining and protecting my website.

Wix: my website platform and hosting provider, which may process information submitted through the website and technical information needed to operate and secure it.

Email service providers: services used to receive, send and store correspondence.

Professional advisers or relevant authorities: where reasonably necessary for professional advice, legal compliance or the establishment, exercise or defence of legal claims.

General enquiries: information will be retained for as long as reasonably necessary to respond to the enquiry and deal with any resulting follow-up.

Client and project records: information may be retained for the duration of the project and afterwards where needed for professional records, legal obligations or the handling of potential claims.

Financial and legal records: these will be retained for the applicable statutory or other appropriate retention period.

Access: request a copy of the personal information I hold about you.

Rectification: request correction of inaccurate or incomplete information.

Erasure: request deletion of your personal information in circumstances where the law provides this right.

Restriction: request that the use of your information be restricted in certain circumstances.

Objection: object to certain processing, including processing based on legitimate interests.

Data portability: request a copy of certain information in a commonly used, machine-readable format where the legal conditions apply.

Withdraw consent: where processing is based on your consent, withdraw that consent at any time. This does not affect the lawfulness of processing carried out before withdrawal.

5. How I Use Your Information
I use personal information only where there is a legitimate and lawful reason to do so. This may include: